Testimonials

Hear What Our Customers Have to Say

Jonathan Beaver is a top notch salesman and great guy. I felt comfortable and unpressured from the time I met with him until I left the lot.
Kevin Zedek
This is the second time I have bought from Evans KIA and this time was even better than the last. I had the sweetest sales person Briana she was so helpful and extremely kind. She made sure I got in the best car for the payment I could afford! A brand new KIA soul! I was amazed on my price and they took my upside down trade.This is an amazing dealership and have some extremely charming sales people! Thank you once again! I will refer everyone here and def to ms. Briana .
Carly Loungeway
Was out checking out new vehicles and met a friendly guy. His last name made me chuckle and my wife slapped me in the back of the head for it, but all and all a pleasant experience. He's a nice fellow and its always a pleasure to meet a nice beaver!! Would recommend mr. Jonathan beaver to anyone looking for a no hassle no pressure sells rep.
Tony Page
I went to check out the Sorento at Evans Kia as I was interested in a new SUV. I just wanted some information and a test drive and Jonathan Beaver was more than happy to accommodate me. He was very helpful and knowledgeable and when I'm ready to buy I'll definitely be back
David Gann
Jonathan Beaver is a outstanding guy. He gave us excellent costumer service when we were there. Very pleased
stephanie Montgomery
Best Sales Team Ever .. Especially Mrs Jessica .. She is Amazing
Abby Henderson
Absolutely Love Jonathan! He was the most knowledgeable sales professional we've ever had the pleasure of dealing with! Makes you feel like family! Looking forward to doing business with Jonathan B. again!
Jaime Koharchik
Please see Jonathan Beaver!!! He is an an awesome Salesman and he will get the price you want and gives not awesome Customer Service but amazing Hospitality and make a family member for life at Kia Evans
jessica stephens
Contact Stephen Moore for a great car buying experience
daniel boulware
After months of serching for a great used car i have finally found the best place
Brandon Boyd
BEST experience ever car shopping! Stephen Moore extremely helpful, courteous and straight-forward.
Desmond Jones
I've been looking for a good reliable car and was referred to Evans Kia! I had a great experience and would recommend Evans Kia and Jonathan B to anyone looking for a great, affordable car!
Monica Thomason
Great job by Jonathan beaver.. wouldn't work with anyone else after that.. he was knowledgeable and very nice to work with
Mark Crawford
Jonathan Beaver is very informative & knowledgeable about the vehicles!! Go visit him @ Kia & you won't regret it!
Leslie Crawford
I went with my mother to help her pick out her car. When we arrived we was greeted by Christina Kalista . She was very helpful and very patient with my mother. She really made our car experience a good one!
Cheyenne Mcgowan

"Looking good Evans Kia!"

I have visit your dealership on several occasion and each time I visit, my experience was awesome, friendly and pleasant... In fact I enjoy my short visit each time... The waiting time is unbelievable... Keep up the good customer service work... Looking good Evans Kia!!!God bless you all...


OVERALL SERVICE EXPERIENCE

*1.

Thinking about your recent service visit at EVANS KIA, how would you rate your overall service experience?




SCHEDULING AND DROP-OFF

*2.

How did you schedule your service appointment? (Select Multiple)


Walked-in/Dropped-in/Did not schedule in advance

*3.

Overall, how would you rate?.

3a.

Ease of scheduling your service visit at a time convenient to you



3b.

Timeliness of vehicle drop-off




It's always a pleasure to do business with such great sale person... You have a great staff. Especially Michael he is such a friendly and helpful sales person..


SERVICE CONSULTANT

*4.

Thinking about your recent service visit, how would you rate the person who wrote your service order (the Service Consultant) on?.

4a.

Friendliness and courtesy of Service Consultant




Awesome...

4b.

Overall responsiveness and consideration for your time



4c.

Providing thorough explanations and answering any questions




Michael has always given be the best advice and answers. I appreciate the patient he has and such great manners... 3 cheers for Michael he is indeed an asset to your firm...

*4d.

Did the service consultant perform a multi-point inspection of your vehicle?




SERVICE FACILITY

*5.

How would you rate the?

5a.

Overall comfort of the service lounge/waiting area



5b.

Overall cleanliness of the dealership facility



5c.

Convenience of parking



5d.

Ease of driving in/out of facility




VEHICLE PICK-UP

*6.

Thinking about when you picked up your vehicle, how would you rate the?

6a.

Fairness of the charges



6b.

Amount of time it took to pick up your vehicle



6c.

Helpfulness of Staff at Pick-up




SERVICE QUALITY

*7.

How would you rate EVANS KIA on?

7a.

Condition and cleanliness of your vehicle upon pick-up



7b.

Total time it took to complete your vehicle's service



7c.

Thoroughness and completeness of the work performed



*8.

Was all of the work completed right the first time?

*8-1

If NOT completed right the first time, what was the reason? (MARK ALL THAT APPLY)



*8-2

If NOT completed right the first time, what was the nature of the problem? (MARK ALL THAT APPLY)



*8a.

If you have had any issues or concerns with the service or repair work performed, please explain

*8b.

Was your vehicle ready when originally promised?




RECOMMENDATION

*9.

How likely are you to recommend EVANS KIA to a friend or colleague?




FEEDBACK and RETAILER FOLLOW-UP

*10.

Did retailer personnel pressure you to provide specific responses to questions on this survey?


If yes please comment

*11.

Your feedback will be passed on to the Dealership's management. Please add any comments you think are important about your service or ownership experience.


I have visit your dealership on several occasion and each time I visit, my experience was awesome, friendly and pleasant... In fact I enjoy my short visit each time... The waiting time is unbelievable... Keep up the good customer service work... Looking good EVANS KIA!!!God bless you all...

* Diagnostic Question

 
Leona Ferrand

"I give Evans KIA a 10 plus in a rating scale of 1 to 10."

My wife and I went to Evans KIA on Saturday August 23 to look at the KIA Optima. We found the car we liked what a great riding car, and a great price. Mary kept in contact with me for a few weeks and finally got a chance to go there on August 23rd. Kevin showed us the cars and no pressure to buy, but we did buy the Optima. The whole staff was great cannot remember all their names but it was a great buying experience, we were driving out in 2 hours with our new car. We have bought other new cars in the past at other dealerships and it was drawn out for hours, I was a repeat customer at one dealership and it still took 6 hours to get out of there. If you want a nice riding car get the Optima and come to Evans KIA you will not be disappointed at all. I went back last night to get a few accessories put on the Optima and the staff greeted me and the ones I work with on Saturday remembered my name. I give Evans KIA a 10 plus in a rating scale of 1 to 10. Terence J. McLaughlin August  a, Georgia
Terence J. Mclaughlin

"My experience was fabulous...:

My experience was fabulous the team I work with was superb. Trey the salesman was knowledgeable. Craig the business manager was professional. The entire process was very calming. I would recommend this dealership to everyone. I purchased my Kia in July 2014 and is very pleased.
C. Smith New Sorento Owner,Augusta :)

"Very Pleased"

Very pleased. Great dealership and excellent personnel. Thank you. 
Maureen Bergstrom

"Great experience and great personnel. "

Great experience and great personnel.


Survey:




OVERALL SALES EXPERIENCE

*1.

Overall, how would you rate your purchase/lease experience at EVANS KIA?

10





YOUR SALES CONSULTANT


*2.

Overall, how would you rate the Sales Consultant who sold you your new Kia?


2a.

Helping you find the vehicle that best met your needs

10




2b.

His/her knowledge and expertise about Kia products

10




2c.

Showing courtesy toward you

10




2d.

His/her overall honesty

10




2e.

Being respectful of your time

10




2f.

Fully answering your questions

10





NEGOTIATION & FINANCING


*3.

Overall, how would you rate the retailer on their handling of the negotiation and financing process? How would you rate this retailer on the following?


3a.

Ease of coming to agreement on a final price

10




3b.

Explanation of your financing options

10




3c.

Providing a clear and accurate explanation of your paperwork

10




3d.

Being respectful of your time

10




3e.

Fairness of the final price you paid

10





VEHICLE DELIVERY


*4.

Overall, how would you rate the delivery of your new vehicle? How would you rate this retailer on the following?


4a.

Spending the appropriate amount of time delivering your vehicle

10




*4ai.

How much time was spent taking delivery of your vehicle?

15 minutes or less

4b.

Delivering a clean and undamaged vehicle

10




4c.

Explaining your vehicle?s features and controls to your satisfaction

10





Did the retailer?


*4d.

Provide you with an introduction to the service department?

No




*4e.

Offer to set up your vehicle?s first service appointment?

Yes




*4f.

Offer a follow-up appointment to review your vehicle?s features in more detail?

No




*4g.

Provide you with a full tank of gas at the time of delivery?

Yes




*4h.

Did you experience any problems with your vehicle at the time of delivery?

No


You have indicated that you had a problem. Please tell us why:



FACILITIES


*5.

Overall, how would you rate the appeal of the retailer's facilities? How would you rate this retailer on the following?


5a.

Overall cleanliness of the facility

10




5b.

Variety of inventory

10




5c.

Ease of looking at the dealer?s inventory

10




5d.

Comfort and privacy of the negotiation/financing area

10





RECOMMENDATION


*6a.

How likely are you to recommend this retailer to a friend or colleague?

10




*6b.

How likely are you to recommend Kia to a friend or colleague?

10





RETAILER FEEDBACK


*7.

Please provide any additional feedback regarding your recent sales experience.



Great experience and great personnel.


* Diagnostic Question

Thomas Swinney

"Definitely a great experience"

Eugene was awesome and patient. I was a Hard sell. the dealership is very nice compared to the other one I visited. Definitely a great experience. 
Althea Harden

"Awesome experience"

Awesome experience. ..my first time owning a new car..I am very pleased. Thank you guys. 
Gertrude Roberts
Jonathan beaver is a great guy ,very helpful.heard so many good things about him and what a good job he does .
Teea Taylor

"incredibly professional and had a great attitude and personality"

Amanda Rue was incredibly professional and had a great attitude and personality! We enjoyed working with her and the financing department at the dealership! 
Jeremy Melton

"Great experience, great vehicle!"

You may have secured a customer for life! Great experience, great vehicle! 
Derek Beck

"Our car buying experience was so great! "

Our car buying experience was so great! We love our new Kia and look forward to doing business with Kia in the future!!! Kudos to Jamar at Evans Kia!!! 
Tabitha Wilds
Thank you Jonathon Beaver for the excellent customer service and helping me with every question I had. If you're looking for a great salesperson then you must simply go to Evans Kia and ask for Jonathon!
Chris M.
If you want a awesome buying experience, go see Jonathan Beaver! He's definitely the best salesperson I've ever had! He'll get you in the vehicle you've been dreaming about.
Jencorey Baker
Brianna was the best salemen you could ask for she knew her stuff and she's funny, the over all experience was well worth it. I am a frist time car buyer and I couldn't have picked a better place than Evans Kia thank you
Jartavius Hall
Sylvester sold me, my brand new Optima. Such a great experience to not work with a pushy salesman. He let me look through all of my options and in the end, helped get me a great deal!
Ashley Barton
Awesome experience. Go see Jonathan Beaver, he is very helpful and knowledgeable.
Crickle R
Johnathan treated us extremely well. I felt that he had our best interest at heart. He really hit the bullseye when finding us the new car for us. He is very nice and trustworthy sales consultant.
Brad Fox
if you want a kia see stephen moore he is awesome
Ken Gregory
Visit Jonathan for a great car buying experience.
Cat L

"Evans Kia is *significantly* nicer in every way"

This is my first experience with Evans Kia. Prior to this visit, I used the other dealer in town because I had no other choice. Evans Kia is *significantly* nicer in every way. I am so pleased with the service, the response of the staff, everything. Thank you! The grades on these questions were no accident--you earned the 10s!
Kathy Caudle
Want a good deal without the hassle??? See Johnathon Beaver and he'll hook you up!!! Beyond 1st class!!!
Artie Apple
Jason Holley and Nechelle Cooks were amazing!!! They were very patient and honest with my husband and I through the entire purchase! They got us out of our old car and into what we wanted!! We can't express how grateful we are for everything they've done for us!!!
Stacy Shobert
Great atmosphere. Friendly, caring staff that make their customers #1. I would not purchase or service my vehicle anywhere else. Evans Kia is the ONLY Kia dealership in the CSRA, as far as Im concerned!
Franzee Pants
The greatest place to buy a car. My salesman Brian C is amazing
Jennifer Duncan
I just bought my first Kia. I've always wanted the Kia Soul ever since I saw the commercial with the hamsters driving. Bob assisted me in getting my financing set up and helped me in getting my things out of my old vehicle into my new one. Many, many KUDOS to Bob and everyone at Evans Kia, they have gotten them another customer. Thank you!
Linda Brown
This is the second time I have bought from Evans KIA and this time was even better than the last. I had the sweetest sales person Briana she was so helpful and extremely kind. She made sure I got in the best car for the payment I could afford! A brand new KIA soul! I was amazed on my price and they took my upside down trade.This is an amazing dealership and have some extremely charming sales people! Thank you once again! I will refer everyone here and def to ms. Briana .
Carly Loungeway
Stephen Moore was excellent! He was very knowledgeable and informative. He will definitely make sure he gets you in the vehicle that fits your wants and needs. True example of 'Putting the customer first' Thanks again!!!
Courtney Thomas
Jonathan Beaver is the most honest and genuine salesperson I've ever had the pleasure of dealing with! His personality and humor made our car buying experience wonderful and even enjoyable- and that's saying a LOT :) Thank you Jonathan!!
potter PRO.10407
We have talked with Jonathan Beaver about a new Kia, he is a wonderful salesman!! If we choose Kia, we will be buying from him!!
Allyson Boyd
The Evans Kia staff is amazing!! I have never seen so many hard working, dedicated people under 1 roof. The place is just buzzing with activity. All I can say is "wow"
Tammy Martin
Awesome experience! Jonathan Beaver is so kind, helpful and knows a lot about the cars he sells.
Christy Gonsalves
Jonathan Beaver was more than helpful at my visit to Kia of Evans. He was very informative and really help us narrow down our choice of vehicle. Looking forward to purchasing our first Kia from Jonathan.
Corey Coursey

"This is the second Kia I have bought from this dealership this year. "

This is the second Kia I have bought from this dealership this year. I returned becuase I was impressed with the vehicles and with the dealership and service department. They are excellent. Especially my sales person Burt McDaniel and finance person Mike Humphrey.
Amy Miller

"I love Evans Kia"

I love Evans Kia and wouldn't change a thing. I will go there for my next vehicle purchase.
Rosemarie Clubb Johnson

"I received some of the best service I've had shown to me in a very long time"

I honestly think you guys at Evans Kia are doing a fine job and I have recommended my friends and family to visit your dearlership. When I came in for a test drive, I received some of the best service I've had shown to me in a very long time when it came to purchasing a new/used car. Thank you Evans Kia family and keep up the good work. God bless you.  
Christine Curry

"Overall we were very happy with the whole experience of buying this car."

Overall we were very happy with the whole experience of buying this car. Two days after buying the car, we ran over a screw on the road. We took it back to the dealership, and they said the tire was unable to be repaired due to the position of the tire and offered a few options to fix it. I chose to wait a couple days for a new tire to be ordered. When the service department called to let me know the tire had been ordered and when to expect it, they also told me that since the car was so recently purchased, the tire would be replaced free of charge. That went above and beyond what they had to do, and because of that we will definitely return for all our service and recommend Evans Kia to everyone we know in this area.
Stanley Vos

"My hat is off to the entire staff there."

The sales staff is excellent as well as the greeters that I met. They put me in touch with the people I needed to see and made my experience at Evans Kia a true blessing. My hat is off to the entire staff there. 
Thomas Dean

"Ladies Day"

I was surprised when my vehicle was ready and my service consultant presented me with a gift certificate for a manicure and a rose! He told me that they just started "ladies day" on Wednesday's. This was totally unexpected and made my day! It is a pleasure doing business with a company that appreciates customers. This was my second visit to Evans Kia and I can tell you I won't go anywhere else because of the wonderful service I receive.
Tammy Bell

"I llook forward to every visit "

I llook forward to every visit . The guys in the service dept. are awesome. 
Michael Harold Smith

"THANKS EVANS KIA! "

The two gentlemen in the service department were very helpful. Their personalities were awesome. I let them know that I was on my lunch hour and they kept that in mind. When my car was ready, my invoice charges were explained to me. He asked if I had any questions.
The car needed the service but I was grateful for the cleaning of it. I wasn't expecting that, but it needed it so bad.
THANKS EVANS KIA!

Freda L Jackson

"INCREDIBLE!!!"

One word to describe these guys....INCREDIBLE!! I went in with poor credit and REALLY needing a quality ride to use to get me to work. I've been putting this off for months cause I didn't think it was possible to get me in anything. They jumped through hoops and not only found me a quality ride but something I could afford! Awesome folks over there! My hats off to Amanda Rue...she made this process easy from start to finish. I was nervous about everything when I walked in and she immediately put me at ease. I thought I was a hopeless case and she hit it out of the park! Thank you soooo much!!

Rating from Satisfied Car Buyer

Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5

 
Satisfied Car Buyer

"Very Pleased"

Burt was awesome throughout the whole car-buying experience. I am VERY pleased with the service & I'm continually making recommendations to friends, family, and anyone who asks about or compliments my car. I am a 3-time Kia car buyer and I have been most satisfied with this experience. Thank to your entire team.
Jennifer Franklin

"Amazing Dealership, Great Prices!!"

I went in with a pre approved loan. Their pricing for the same 2015 Kia Optima was almost $2000 less than Kia of Augusta!! I am a very happy customer. Jahmar was a great sales person. Ask for him or Mary!!
OctaneSoup

Contact

Evans Kia

4580 Washington Road
Directions Evans, GA 30809

  • Sales: (888) 854-3264
  • Service: (877) 751-4001
  • Parts: (877) 785-5605

Hours

  • Monday 9:00 AM - 8:00 PM
  • Tuesday 9:00 AM - 8:00 PM
  • Wednesday 9:00 AM - 8:00 PM
  • Thursday 9:00 AM - 8:00 PM
  • Friday 9:00 AM - 8:00 PM
  • Saturday 9:00 AM - 7:00 PM
  • Sunday